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Privacy Policy

How Gig-Ing protects your privacy

We are committed to protecting your personal information and being transparent about how we collect, use, and share data.

1. Introduction

This Privacy Policy explains how Gig-Ing (“we”, “us”, or “our”) collects, uses, and protects the personal information of users who access our platform. By using Gig-Ing, you agree to the practices described in this policy.

We adhere to applicable privacy regulations and aim to provide transparency about the data we collect and how it is used.

2. Information We Collect

Account Information: name, email, password, phone number, and profile details.

Project and Transaction Data: project postings, proposals, messages, and payment history.

Usage Data: device information, browser type, pages viewed, and interactions to improve platform performance.

Optional Verification Data: government-issued IDs or certificates submitted for identity verification.

3. How We Use Your Information

To create and maintain user accounts, process transactions, and enable communication between clients and freelancers.

To personalize user experiences, recommend relevant projects or talent, and improve platform functionality.

To ensure platform integrity, detect fraud, enforce policies, and resolve disputes.

To comply with legal obligations and respond to lawful requests.

4. How We Share Information

We share information with other users when it is required for collaboration (e.g., public profiles, proposals, and project messages).

We may share limited data with service providers (payment processors, analytics tools, verification services) who help us operate the platform.

We may disclose information if required by law, legal process, or to address fraud, security issues, or harmful activity.

We do not sell personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to keep you signed in, analyze traffic, and personalize your experience. For details, see our Cookies Policy.

You can manage cookies through your browser settings, though disabling them may affect certain features.

6. Data Security

Gig-Ing implements administrative, technical, and physical safeguards to protect personal data. While we strive to keep your information secure, no system is completely risk-free.

Users are responsible for maintaining secure passwords, updating their account information, and reporting suspicious activity.

7. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account, though we may retain certain records for legal or compliance purposes.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data.

You can update most account information through your profile settings. For additional requests, contact privacy@gig-ing.com.

Opt-out options may be available for marketing communications or certain cookies.

9. International Transfers

If you access Gig-Ing from outside your home country, your data may be processed in jurisdictions with different data protection laws. We take steps to protect information regardless of location.

10. Children’s Privacy

Gig-Ing is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that a minor has provided personal information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Significant updates will be communicated via email or platform notices.

Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact Us

For questions, requests, or concerns regarding privacy, please contact privacy@gig-ing.com.

Last updated: November 2025